Frequently Asked Questions

What types of games are available on PCGames.pk?

PCGames.pk offers PC game setup files, selected online or licensed game options, and Installed Game service where it is listed on the game page.

How can I search for a game?

Use the search bar at the top of the website or ask the Games Assistant by entering the game title. You can also browse games by category.

Can I request a game that is not listed?

Yes. Contact us on WhatsApp with the exact game title. Our representative will check availability and provide the latest price and delivery options.

What is the difference between Setup Files and Installed Game?

Setup Files are the game installation files that you install yourself. Installed Game means the game is copied or prepared for you where this service and price are shown.

How will I receive the game?

Available delivery options depend on the game and may include download instructions, torrent download, HDD copy, or Installed Game service. The applicable options are shown on the game page or during checkout.

How long does delivery take?

Delivery time depends on payment verification, game size, selected delivery method and current availability. Our representative confirms the expected delivery time after reviewing the order.

Which payment methods are accepted?

Common payment methods include bank transfer, Raast, EasyPaisa and JazzCash. The final available payment method is confirmed during checkout or by our representative.

Are prices and availability always the same?

Prices and availability may change. The website and AI assistant can occasionally show outdated information, so the final price and availability are confirmed by a representative before payment.

Can I play every game online?

No. Online features depend on the specific edition, license, account and game servers. Check the game page or contact support before ordering if online play is important to you.

How can I check system requirements?

Open the game details page or ask the Games Assistant for the processor, RAM and graphics requirements. Always compare them with your computer specifications before ordering.

Will the game work on Windows 10 or Windows 11?

Compatibility varies by game. Many modern games support Windows 10 or Windows 11, while older games may require additional compatibility settings. Review the listed requirements before ordering.

Do you provide installation support?

Installation guidance is available for supported games. You can also choose the Installed Game option where it is listed. Additional support may depend on the game and service selected.

Can I download the game again later?

Download access depends on the delivery source and product. We recommend saving a backup of the setup files after delivery.

What should I do if my order has not arrived?

Contact us on WhatsApp with your order number, registered name and payment details. Our support team will review the order status.

Do you offer refunds?

Digital products are generally non-refundable after delivery or activation. A verified issue caused by our side is reviewed according to the applicable order terms.

How can I contact PCGames.pk support?

You can contact PCGames.pk on WhatsApp at 0333-3098070 or use the Contact page. PCGames.pk operates under the STARIZ.PK brand.